ExpyShop offers FREE deliveries for most of our items to most parts of Abeokuta metropolis.
You will see estimated shipment and delivery dates in the e-mail we send you to confirm your order.
For deliveries outside of Abeokuta, we employ the services of TRANEX Couriers which have offices Nationwide. Deliveries through Tranex will arrive to their destinations within 48 hours (2 working days). There is an additional charge of N1,900 for deliveries outside of Abeokuta using Tranex Couriers and payment should be included with payments for the items being ordered.
Are Electronics (Mobiles, Gaming Consoles, Cameras, Laptops) purchased online covered by warranty?
All Electronics sold on Expy Shop are sourced from Nigerian suppliers authorized by the Manufacturer. They mostly come with minimum 1 year Manufacturer's warranty & are serviceable at the corresponding brand's Authorized Service Center(s) in Nigeria, unless specified otherwise.
For Mobile Accessories, the supplied accessories inside the box have 3-6 months manufacturer warranty, unless specified otherwise.
All products that have a manufacturers warranty, will not be refunded. If we discover a manufacturer error, the product will be replaced or the fault amended by the manufacturer or an appointed service center.
· How much are the delivery charges?
Expy Shop provides free delivery on orders above N10,000 within Abeokuta. All orders below N10,000 within Abeokuta will attract a N500 delivery charge and N1,900 for other states.
· What is the estimated delivery time?
The estimated time of delivery is mentioned on every page. It may differ from one item to another. Please read below for an explanation of delivery estimates:
For our customers within Abeokuta, we will deliver your order within 2-3 working days. For customers outside of Abeokuta, we will deliver your items within 5 – 7 working days.
For Out of Stock items: Currently we do not have these products available for sale. Please use the "Notify Me" feature and we will let you know once it is available for sale at Expy Shop.
Permanently Discontinued: This product is no longer available on Expy Shop because it's obsolete and/or production for it has been discontinued.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
· How will the delivery be done?
We process all deliveries through our dedicated dispatch riders or reputed courier Providers.
If there is no courier service available in your area, we will not be able to ship to you.
· What is a pickup center?
If you prefer to pick up your item instead of a delivery, we have available 2 pickup locations in Abeokuta. After you have placed the order and selected your preferred pickup location, your order will be made available at the pickup location. If you require a pickup after 7 days, kindly send an email to email@example.com; stating your required pick up date. Please note that orders not picked up after 90 days will be forfieted without refund.
· What about warranty and hidden costs (sales tax etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.
· What about the warranty for mobile accessories?
Unless otherwise specified, there will be no warranty for mobile accessories. However, if there is defect or malfunctioning within 7 days of receiving the accessory, please contact us and we will try to resolve the issue for you. If you encounter problems at a much later date (after the first 7 days), we will not be in a position to help you and you will need to contact the brand's Service Center for assistance.
· Does Expy Shop deliver internationally?
Expy Shop doesn't deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the Delivery Address is within Nigeria.
Pay on Delivery
· Can I place an order and pay on delivery?
Customers can place orders for Coupons and pay for the coupons on delivery.
After making payment for your order, you will receive a link in your account authorizing downloads for your coupons
Expy Multimedia strives to
give you a great customer experience each time you shop with us, if at all you
are not 100% satisfied with your purchase, you can return your Order for a full
refund of paid price.
We mean what we say!
All you need to do is give us a call on +2348080085555 or drop an email at firstname.lastname@example.org within a period of 7 days, from the date of delivery.
However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags INTACT and in their original packaging, in an unused, unwashed, tamper-proof and undamaged condition.
Please note that "Expy Multimedia’s 7 Day Returns Policy" does not apply to Examination Registration Card, Examination Result checker Cards, & eBooks.
Refund/replacement for goods/merchandise are subject to inspection and checking by Expy Multimedia team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override Expy Multimeidia's 7 Days Returns Policy."
Please note that the shipping charges would not be included in the refund value of your order as these are non-refundable charges.