Terms & Conditions

Welcome to Expy Shop website. By accessing the site, you will confirm your understanding of the terms and conditions. If you do not agree to these terms and conditions, you shall not use this website.


The site reserves the right to modify, change, add or remove portions of these terms and conditions of use at any time. These changes can be effective when posted on the site with no other notice provided.

Kindly check these terms and conditions of use regularly for updates.

 

Site usage

The usage of this site permits persons less than 18 years to access the site under parental guidance. It should be noted that contents provided on this site is solely for information purposes. The products representation expressed on the site are those of the vendor and are not made by us. Submissions or opinions expressed on this site are those of the individual posting; such content may not reflect our opinions.

Kindly note that certain services and related features made available on the site will require registration or subscription. If you choose to register or subscribe for any of such services or related features, you agree to provide accurate and correct information about yourself, and to promptly update such information if there are any changes.

Every user is solely responsible for keeping password and other account identifier safe and secure. The account owner is entirely responsible for all activities that occur under such password or account.

The site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of connection with your failure to comply with this section.

 

Order acceptance and pricing

Please note that there may be cases when an order cannot be processed for various reasons, the site reserves the right to refuse or cancel any order for any reasons at any given time. You may be asked to provide additional verification or information, including but not limited to phone numbers and address before we accept your order.

We are always ready to provide accurate pricing information on the site to our users; however errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In an event that an item is misplaced, we may at our discretion either contact you for instructions or cancel your order and notify you of such cancellation.

 

Trademarks and copyrights 

All intellectual property rights, whether registered or unregistered, in the site, information content on the site and all website design, including but not limited to text, graphics, software, photos, video, music, sound and their selection and arrangement and all software compilations, underlying source code and software shall remain our property.

 

Applicable law and jurisdiction

These terms and conditions shall be interpreted and governed by the laws in force with the federal republic of Nigeria, subject to the arbitration section below, each party hereby agrees to submit to the jurisdiction of the laws of Nigeria and to waive any objections based upon venue.

 

Payment

While availing any of the payment methods offered by Expy Shop, we will not be responsible or assume any liability whatsoever, in respect of any loss or any damage arising directly or indirectly to you in terms of:

·         Lack of authorization for any transaction/s

·         Exceeding the preset limit mutually agreed by you and between your bank/s

·         Payment issues arising out of the transaction

·         Decline of transaction or any other reasons.

All payments made against the purchase/ services on Expy Shop by you shall be compulsorily in Nigeria naira acceptable by the central bank of Nigeria. Expy Shop does not accept any other form of currency with respect to the purchase made on Expy Shop.

 

Charges

Expy Shop does not charge any fee for browsing and buying on this website. However Expy Shop reserves the right to charge a compulsory value added tax of 5% (VAT) on all products purchased. Expy Shop may at its own sole discretion introduce new services and modify delivery charges of some or all of the existing products offered on Expy Shop. In such an event, Expy Shop reserves, without notice to you, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case maybe. Changes to the fee and related policies shall automatically become effective immediately once implemented. Unless otherwise stated, all fees shall be quoted in Nigerian naira.

 

Termination

Any termination of this agreement shall not affect the respective rights and obligation (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the site or with any terms, conditions, rules, policies, guidelines or practices of Expy Shop, your sole and exclusive remedy is to discontinue using the site.

Return Policy

Expy Multimedia strives to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a refund of paid price; bank charges will be deducted.

Original Receipt
The original receipt and valid ID are required for all exchanges, returns and warranty repair services. We reserve the right to deny any return.

All you need to do is click here to fill the PRODUCT RETURNNS FORM or give us a call on +2348080085555 or drop an email at info@expymultimedia.com within a period of 7 days, from the date of delivery. 


However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags INTACT and in their original packaging, in an unused, unwashed, tamper-proof and undamaged condition.

 

7-Days Exchange Period
Exchange your item anytime within 7 days of the original purchase as long as the following conditions are met:

  • Items are unused.
  • Items with seals have not been broken.
  • Items include all original packaging materials.
  • Items include the Expy Shop price tag.
  • Items are not included under the non-returnable items list below.

 

Non-returnable Items
Some Items are not to be returned including

  • Exam registration & result checker PIN
  • E-books and Download Files..
  • Underwear.
  • Jewellery.
  • Sunglasses purchased in-store. 

 

7-Day Refund Period
Returnable Items can be returned for a refund within 7 days of original purchase day as long as payment was made via a debit card online or bank deposit/transfer. A request for refund must be made online within 3 days of receiving an item. A confirmation code must be

Refund/replacement for goods/merchandise are subject to inspection and checking by Expy Multimedia team.